What are the studio hours?
We are generally open Tuesday to Friday from 9 to 5. We are available evenings and Saturdays, however that is by appointment only. We do strongly recommend making an appointment or calling us before you come down during our regular hours as we also do location shooting, so the studio can be closed during our regular hours or we may be booked with another appointment.
Do you require a deposit when I book my session?
All portrait sessions require a 50% deposit at the time of booking. This can be done by phone with a Visa or MasterCard. Cancellation of any session with less than 48 hours notice, excluding extreme situations or weather for outdoor sessions, will result in the forfeiture of your session deposit.
When and how can I see images from my session?
Once your session is done, we can usually have the images ready for you to view within 48 hours. Images will be emailed via PDF so that image selection can occur
When can I expect my order?
Your headshots/portraits will normally becompleted within a week and as quick as 24 hours. But should you need to “rush” your order, options start at $20 per image. Photographs of interiors or exteriors may require additional time due to the amount of retouching that can be involved. The size of your order will determine the turn-around time. Ask for details or clarification when required.
We’re here to help you get the very best photographs. If you have any questions or comments regarding your portraits, feel free to contact us any time by phone or e-mail. We truly appreciate your business and look forward to working with you!